Privacy Policy
This policy explains what information Solstice Haven Wellness & Consulting collects, why we use it, and the choices available to you.
Effective date: August 5, 2026
Who We Are
This Privacy Policy applies to the website, resources, booking experience, and communications offered by Solstice Haven Wellness & Consulting (collectively, the “Services”). By using the Services, you acknowledge the practices described here.
Information We Collect
We collect information you choose to provide, including your name, email address, phone number, booking selections, wellness intentions, notes, contact messages, event or newsletter sign-ups, and other information you submit. Please do not include medical records, diagnoses, or other sensitive health information in free-text fields. We may also receive basic technical information automatically, such as device and browser type, pages visited, approximate location derived from an IP address, referral source, and interactions with the site.
How We Use Information
We use information to respond to inquiries; process and follow up on booking requests; provide requested services and communications; operate, protect, troubleshoot, and improve the site; understand general site use; maintain business records; prevent misuse; and comply with applicable legal obligations. Where required, we rely on your consent for optional communications, and you may withdraw it at any time.
Cookies and Similar Technologies
The site may use essential browser storage or cookies to remember preferences and support site functions. We may also use privacy-conscious measurement tools to learn how visitors use the site. You can limit cookies through your browser settings, although some features may not function as intended.
How We Share Information
We do not sell or rent personal information. We may share only what is reasonably necessary with service providers that help us host the site, deliver communications, manage bookings, maintain security, or operate the business. We may also disclose information when required by law, to protect rights or safety, in connection with a business reorganization, or when you direct or consent to the sharing. External resources you choose to visit have their own privacy practices.
Retention and Security
We retain information only as long as reasonably necessary for the purposes described above, including providing services, maintaining appropriate records, resolving disputes, and meeting legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Privacy Choices
You may unsubscribe using the link in an email or ask us to access, correct, or delete information you have provided. Depending on where you live, you may have additional rights, such as requesting a copy of your information, limiting certain uses, or appealing a denied request. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
Children’s Privacy
The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through the site, please contact us so we can review and remove it.
Changes to This Policy
We may update this policy as our Services or legal obligations change. The effective date above shows when this version took effect. Material changes will be communicated through the site or another appropriate method.
Contact
To ask a privacy question or submit a request, please use our Contact page. Please write “Privacy Request” in the subject line and describe your request.